AGI.do

Services

What will AGI do for Computer hardware offsite or depot maintenance, repair and support?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • ServiceNowserviceBlueprint
  • ShipStationserviceBlueprint
  • PC-Doctor ToolboxserviceBlueprint
  • QuickBooksserviceBlueprint
  • BurnInTestserviceBlueprint

Outputs

  • Repair Work Order RecordsserviceBlueprint
  • Diagnostic Test ReportsserviceBlueprint
  • Asset Service History LogserviceBlueprint

Measured by

  • Repair Turnaround TimeserviceBlueprint
  • Repeat Failure RateserviceBlueprint

Key steps

  • Receive RMA intake requestserviceBlueprint
  • Issue prepaid return shipping labelserviceBlueprint
  • Log and triage inbound unitserviceBlueprint
  • Run hardware diagnosticsserviceBlueprint
  • Quote billable repair scopeserviceBlueprint
  • Replace failed componentsserviceBlueprint
  • Burn-in and certify repairserviceBlueprint
  • Ship repaired unit to siteserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Computer hardware offsite or depot maintenance, repair and support

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Computer hardware offsite or depot maintenance, repair and support connects

absorbs

  • Hardware Repair Operationsmodel
  • Spare Parts Inventory Managementmodel
  • Warranty Claim Administrationmodel

composes

measured by

  • RMA Cycle Timemodel
  • Repair Quality Pass Ratemodel
  • Repair Turnaround Timemodel
  • Repeat Failure Ratemodel

optimizes

  • Depot Turnaround Timemodel
  • First Pass Repair Yieldmodel
  • Repair Yield Ratemodel
  • Turnaround Timemodel

produces

  • Asset Service History Logmodel
  • Component Failure Analysismodel
  • Diagnostic Test Reportsmodel
  • RMA Tracking Datasetmodel
  • Repair Work Ordermodel
  • Repair Work Order Recordsmodel

realizes

  • Bench diagnose and component testmodel
  • Burn-in and certify repairmodel
  • Close RMA with repair reportmodel
  • Intake and triage returned unitmodel
  • Issue prepaid return shipping labelmodel
  • Log and triage inbound unitmodel
  • Quote billable repair scopemodel
  • Receive RMA intake requestmodel
  • Receive RMA repair requestmodel
  • Repair or board-swap unitmodel
  • Replace failed componentsmodel
  • Run burn-in and QA testmodel
  • Run hardware diagnosticsmodel
  • Ship repaired unit backmodel
  • Ship repaired unit to sitemodel

Go deeper

Explore Computer hardware offsite or depot maintenance, repair and support

Read the deeper take on agi.asView as markdown