Services

What will AGI do for Computer systems management services?

Providing day-to-day management and operation of a client's computer system.

The work itself

Grounded Work Profile

Tools

IT Service Management PlatformserviceBlueprint
Infrastructure Monitoring SoftwareserviceBlueprint
Patch Management SoftwareserviceBlueprint

Outputs

System Health DashboardserviceBlueprint
Incident Resolution LogserviceBlueprint

Measured by

System UptimeserviceBlueprint
First-Response TimeserviceBlueprint

Key steps

Onboard client infrastructureserviceBlueprint
Deploy monitoring agentsserviceBlueprint
Monitor systems continuouslyserviceBlueprint
Triage and resolve incidentsserviceBlueprint
Apply patches and updatesserviceBlueprint
Report service performance to clientserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Computer systems management services

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do

Value flow

How Computer systems management services connects

absorbs

composes

Backup And Recovery Systemmodel
Endpoint Management Platformmodel
IT Service Management Platformmodel
Infrastructure Monitoring Softwaremodel
Infrastructure Monitoring Systemmodel
Patch Management Softwaremodel
Service Reporting Dashboardmodel

measured by

First-Response Timemodel
Incident Response Timemodel
Service Availabilitymodel
System Uptimemodel

optimizes

Mean Time To Resolutionmodel
Patch Compliancemodel
System Uptimemodel

produces

Incident Logmodel
Incident Resolution Logmodel
Service Level Reportmodel
System Health Dashboardmodel
System Health Telemetrymodel

realizes

Go deeper

Explore Computer systems management services

Problems

Read the deeper take on agi.as View as markdown