Services

What will AGI do for Courier and messenger services?

This subclass comprises transportation and delivery, by a definite day and possibly by a definite time, of small packages and documents, with tracking of each package and document. Delivery by the scheduled day or specified time may be guaranteed. Small packages usually can be handled by one person without using special equipment. Service is typically door-to-door, although there may be options for the shipper to drop a package off and for the receiver to pick it up, and occasional shippers may have to drop off their packages. Pick-up and delivery outside normal service area or outside normal service hours, and pick-up on demand or on a regular schedule, are covered here. Service may include customs clearance. May include collect on delivery (C.O.D.) service. May include declared value coverage.

The work itself

Grounded Work Profile

Tools

Order Intake PortalserviceBlueprint
Dispatch PlatformserviceBlueprint
Mobile Scanning AppserviceBlueprint
GPS Tracking SoftwareserviceBlueprint
Proof of Delivery AppserviceBlueprint

Outputs

Tracking RecordserviceBlueprint
Proof of DeliveryserviceBlueprint
Run SheetserviceBlueprint

Measured by

On-Time Delivery RateserviceBlueprint
Item Loss RateserviceBlueprint

Key steps

Receive delivery orderserviceBlueprint
Dispatch nearest messengerserviceBlueprint
Pick up the itemserviceBlueprint
Track item in transitserviceBlueprint
Hand off to recipientserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Courier and messenger services

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do

Value flow

How Courier and messenger services connects

absorbs

Local Dispatch Processmodel
Network Capacity Planning Processmodel
Shipment Consolidation Processmodel

composes

Dispatch Platformmodel
Freight Billing Systemmodel
GPS Tracking Softwaremodel
Mobile Courier Appmodel
Mobile Scanning Appmodel
Order Intake Portalmodel
Proof of Delivery Appmodel
Shipping Management Platformmodel
Sortation Control Systemmodel
Transport Management Systemmodel

measured by

Damage-Free Delivery Ratemodel
Item Loss Ratemodel
On-Time Delivery Ratemodel
Service-Level Transit Compliancemodel

optimizes

Capacity Utilizationmodel
Cost Per Shipmentmodel
Deliveries Per Hourmodel
Hub Throughputmodel
Network Transit Timemodel
On-Time Delivery Ratemodel
Pickup Response Timemodel

produces

Billing Settlement Recordsmodel
Network Capacity Reportsmodel
Proof of Deliverymodel
Run Sheetmodel
Shipment Tracking Recordsmodel
Tracking Recordmodel

realizes

Accept shipment bookingmodel
Complete final deliverymodel
Consolidate parcels at hubmodel
Dispatch nearest messengermodel
Generate label and customs datamodel
Hand off to recipientmodel
Line-haul between sort hubsmodel
Pick up the itemmodel
Receive delivery ordermodel
Settle billing and surchargesmodel
Sort for destination routemodel
Track item in transitmodel

Go deeper

Explore Courier and messenger services

Read the deeper take on agi.as View as markdown