Services

What will AGI do for Customer access?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • Customer PortalserviceBlueprint
  • Identity Verification SoftwareserviceBlueprint
  • Access Management SystemserviceBlueprint
  • Helpdesk SoftwareserviceBlueprint

Outputs

  • Access Entitlement RegistryserviceBlueprint
  • Customer Identity RecordserviceBlueprint
  • Access Audit LogserviceBlueprint

Measured by

  • Access Provisioning TimeserviceBlueprint
  • Portal UptimeserviceBlueprint

Key steps

  • Capture customer access requestserviceBlueprint
  • Verify customer identityserviceBlueprint
  • Provision access entitlementsserviceBlueprint
  • Activate self-service channelserviceBlueprint
  • Monitor and support accessserviceBlueprint
  • Update or revoke entitlementsserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Customer access

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Customer access connects

absorbs

  • Access Administrationmodel
  • Customer Onboardingmodel

composes

  • Access Management Systemmodel
  • Customer Portalmodel
  • Helpdesk Softwaremodel
  • Identity Verification Softwaremodel

measured by

  • Access Provisioning Timemodel
  • Portal Uptimemodel

optimizes

  • Onboarding Timemodel
  • Self-Service Adoption Ratemodel

produces

  • Access Audit Logmodel
  • Access Entitlement Registrymodel
  • Customer Identity Recordmodel

realizes

  • Activate self-service channelmodel
  • Capture customer access requestmodel
  • Monitor and support accessmodel
  • Provision access entitlementsmodel
  • Update or revoke entitlementsmodel
  • Verify customer identitymodel