AGI.do

Services

What will AGI do for Customer relationship management services?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • Customer Journey Mapping SoftwareserviceBlueprint
  • Customer Data PlatformserviceBlueprint
  • Marketing Automation SoftwareserviceBlueprint
  • Customer Success SoftwareserviceBlueprint
  • Customer Relationship Management SoftwareserviceBlueprint
  • Business Intelligence SoftwareserviceBlueprint

Outputs

  • Customer Segmentation ModelserviceBlueprint
  • Campaign Performance ReportserviceBlueprint
  • Customer Health Score DatasetserviceBlueprint

Measured by

  • Churn RateserviceBlueprint
  • Campaign Delivery RateserviceBlueprint

Key steps

  • Map Customer Lifecycle JourneyserviceBlueprint
  • Segment Customer BaseserviceBlueprint
  • Design Engagement CampaignsserviceBlueprint
  • Execute Lifecycle CampaignsserviceBlueprint
  • Track Account HealthserviceBlueprint
  • Run Retention InterventionsserviceBlueprint
  • Report Relationship OutcomesserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Customer relationship management services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Customer relationship management services connects

absorbs

  • Account Managementmodel
  • Customer Lifecycle Managementmodel
  • Customer Loyalty Administrationmodel
  • Customer Relationship Managementmodel
  • Customer Retention Managementmodel
  • Loyalty Program Operationsmodel

measured by

  • Campaign Conversion Ratemodel
  • Campaign Delivery Ratemodel
  • Churn Ratemodel

optimizes

  • Campaign Conversion Ratemodel
  • Customer Lifetime Valuemodel
  • Customer Retention Ratemodel
  • Engagement Ratemodel
  • Net Promoter Scoremodel
  • Retention Ratemodel

produces

  • Campaign Performance Reportmodel
  • Customer Health Score Datasetmodel
  • Customer Segmentation Modelmodel
  • Engagement Journey Mapmodel
  • Retention Performance Reportmodel

realizes

  • Assess customer lifecycle strategymodel
  • Configure CRM workflowsmodel
  • Design Engagement Campaignsmodel
  • Design engagement journeysmodel
  • Execute Lifecycle Campaignsmodel
  • Execute lifecycle campaignsmodel
  • Map Customer Lifecycle Journeymodel
  • Measure relationship outcomesmodel
  • Report Relationship Outcomesmodel
  • Review and optimize programmodel
  • Run Retention Interventionsmodel
  • Segment Customer Basemodel
  • Segment the customer basemodel
  • Track Account Healthmodel

Go deeper

Explore Customer relationship management services

Read the deeper take on agi.asView as markdown