AGI.do

Services

What will AGI do for Directory assistance services?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • Call Routing SystemserviceBlueprint
  • Speech Recognition SystemserviceBlueprint
  • Directory DatabaseserviceBlueprint
  • Voice Response SystemserviceBlueprint
  • Contact Center AnalyticsserviceBlueprint

Outputs

  • Listing Query LogserviceBlueprint
  • Directory Match RecordserviceBlueprint
  • Call Quality MetricsserviceBlueprint

Measured by

  • Answer SpeedserviceBlueprint
  • Listing AccuracyserviceBlueprint

Key steps

  • Receive Caller Listing RequestserviceBlueprint
  • Interpret Caller QueryserviceBlueprint
  • Search Listing DatabaseserviceBlueprint
  • Verify Matching ListingserviceBlueprint
  • Provide Listing To CallerserviceBlueprint
  • Offer Call CompletionserviceBlueprint
  • Log Query For QualityserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Directory assistance services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Directory assistance services connects

composes

measured by

  • Answer Speedmodel
  • Listing Accuracymodel
  • Lookup Accuracymodel

optimizes

  • Average Handle Timemodel
  • Call Completion Ratemodel
  • Listing Accuracymodel
  • Lookup Accuracymodel

produces

  • Call Detail Recordmodel
  • Call Quality Metricsmodel
  • Directory Match Recordmodel
  • Listing Lookup Recordmodel
  • Listing Query Logmodel

Go deeper

Explore Directory assistance services

Read the deeper take on agi.asView as markdown