AGI.do

Services

What will AGI do for Donor care services?

Donor care services relate to all services provided by external vendors to keep contact with donors, mostly communication services.

The work itself

Grounded Work Profile

Tools

  • Donor CRMserviceBlueprint
  • Marketing Automation PlatformserviceBlueprint
  • Gift Receipting SystemserviceBlueprint
  • Service Desk PlatformserviceBlueprint
  • Donor Analytics PlatformserviceBlueprint

Outputs

  • Donor Interaction LogserviceBlueprint
  • Stewardship Activity ReportserviceBlueprint

Measured by

  • Inquiry Resolution TimeserviceBlueprint
  • Gift Receipting AccuracyserviceBlueprint

Key steps

  • Receive new donor handoffserviceBlueprint
  • Send personalized welcome seriesserviceBlueprint
  • Acknowledge and receipt giftsserviceBlueprint
  • Route donor inquiries to stewardshipserviceBlueprint
  • Log stewardship touchpointsserviceBlueprint
  • Report engagement health to clientserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Donor care services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Donor care services connects

absorbs

composes

measured by

  • Donor Sentiment Scoremodel
  • Gift Receipting Accuracymodel
  • Query Resolution Timemodel

optimizes

  • Acknowledgment Turnaround Timemodel
  • Donor Satisfaction Scoremodel
  • First-Response Timemodel
  • Stewardship Touch Frequencymodel

produces

  • Consent Preference Datasetmodel
  • Donor Interaction Logmodel
  • Stewardship Activity Reportmodel
  • Stewardship Touch Recordmodel

realizes

  • Acknowledge and receipt giftsmodel
  • Acknowledge gift and thank donormodel
  • Deliver impact and stewardship updatesmodel
  • Handle donor inquiries and requestsmodel
  • Log interactions to donor recordmodel
  • Log stewardship touchpointsmodel
  • Receive new donor handoffmodel
  • Report engagement health to clientmodel
  • Route donor inquiries to stewardshipmodel
  • Segment donors by care tiermodel
  • Send personalized welcome seriesmodel
  • Update donor preferences and consentmodel

Go deeper

Explore Donor care services

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