Services

What will AGI do for Donor retention services?

Donor retention services are provided by external vendors to convert pledges and new supporters into regular donors. It is a fundraising method and service.

The work itself

Grounded Work Profile

Tools

  • Churn Prediction EngineserviceBlueprint
  • Donor Analytics PlatformserviceBlueprint
  • Campaign Authoring SuiteserviceBlueprint
  • Marketing Automation PlatformserviceBlueprint
  • Payment GatewayserviceBlueprint

Outputs

  • Retention Cohort ReportserviceBlueprint
  • Donor Lifetime Value ModelserviceBlueprint

Measured by

  • Year Over Year Retention RateserviceBlueprint
  • Recurring Gift Conversion RateserviceBlueprint

Key steps

  • Score donor lapse riskserviceBlueprint
  • Segment renewal and reactivation cohortsserviceBlueprint
  • Design tailored renewal appealsserviceBlueprint
  • Run upgrade and recurring asksserviceBlueprint
  • Process renewal and recurring giftsserviceBlueprint
  • Report retention and lifetime valueserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Donor retention services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Donor retention services connects

absorbs

  • Donor Lifecycle Managementmodel
  • Donor Renewal Cycle Managementmodel

composes

measured by

  • Contract Renewal Ratemodel
  • Customer retention rate (1-year)model
  • Recurring Gift Conversion Ratemodel
  • Revenue Retention Ratemodel

optimizes

  • Donor Lifetime Valuemodel
  • Donor Retention Ratemodel
  • Recurring Gift Conversion Ratemodel

produces

  • Churn Risk Score Datasetmodel
  • Donor Lifetime Value Modelmodel
  • Renewal Campaign Recordmodel
  • Retention Cohort Reportmodel

realizes

  • Build renewal and winback journeysmodel
  • Confirm renewed commitment to donormodel
  • Convert and process recurring giftsmodel
  • Design tailored renewal appealsmodel
  • Measure retention cohort outcomesmodel
  • Process renewal and recurring giftsmodel
  • Report retention and lifetime valuemodel
  • Review donor lifecycle and lapse riskmodel
  • Run upgrade and recurring asksmodel
  • Score churn and renewal propensitymodel
  • Score donor lapse riskmodel
  • Segment renewal and reactivation cohortsmodel
  • Send renewal and upgrade appealsmodel

Go deeper

Explore Donor retention services