AGI.do

Services

What will AGI do for Emergency travel agent assistance?

Urgent travel agent service ourtside of normal business hours and/or leadtimes

The work itself

Grounded Work Profile

Tools

  • Travel CRMserviceBlueprint
  • Global Distribution SystemserviceBlueprint
  • Fare Search EngineserviceBlueprint
  • Ticketing SystemserviceBlueprint
  • Mid Office Accounting SystemserviceBlueprint

Outputs

  • Rebooking RecordsserviceBlueprint
  • Itinerary Change LogsserviceBlueprint
  • Fare Reconciliation StatementsserviceBlueprint

Measured by

  • Call Answer TimeserviceBlueprint
  • Rebooking Success RateserviceBlueprint

Key steps

  • Take traveler disruption callserviceBlueprint
  • Verify booking and policyserviceBlueprint
  • Search alternative itinerariesserviceBlueprint
  • Confirm rebooking with travelerserviceBlueprint
  • Issue replacement ticketsserviceBlueprint
  • Reconcile fare difference and invoiceserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Emergency travel agent assistance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Emergency travel agent assistance connects

composes

measured by

  • Average Speed Of Answermodel
  • First-Response Timemodel
  • Rebooking Success Ratemodel
  • Rebooking Turnaround Timemodel

optimizes

  • Fare Cost Recoverymodel
  • Fare Recovery Costmodel
  • Itinerary Costmodel
  • Policy Compliance Ratemodel
  • Rebooking Speedmodel
  • Time To Rebookmodel
  • Time to Rebookmodel
  • Traveler Satisfactionmodel
  • Traveler Satisfaction Scoremodel

produces

  • Fare Reconciliation Statementsmodel
  • Itinerary Change Logsmodel
  • Rebooking Confirmation Recordmodel
  • Rebooking Recordsmodel
  • Rebooking Transaction Logmodel
  • Revised Itinerarymodel
  • Revised Itinerary Recordmodel
  • Travel Expense Statementmodel

Go deeper

Explore Emergency travel agent assistance

Read the deeper take on agi.asView as markdown