Services

What will AGI do for Employee assistance programs?

Costs related to insurance services for confidential counseling services to eligible employees, retirees, and their eligible dependents

The work itself

Grounded Work Profile

Tools

  • EAP Administration PlatformserviceBlueprint
  • Case Management SystemserviceBlueprint
  • Clinical Triage PlatformserviceBlueprint
  • Telehealth PlatformserviceBlueprint
  • Provider Referral SystemserviceBlueprint
  • Analytics PlatformserviceBlueprint

Outputs

  • Case RecordsserviceBlueprint
  • Anonymized Utilization ReportsserviceBlueprint
  • Referral RecordsserviceBlueprint

Measured by

  • Crisis Response TimeserviceBlueprint
  • Member Confidentiality ComplianceserviceBlueprint

Key steps

  • Enroll employer populationserviceBlueprint
  • Take confidential employee callserviceBlueprint
  • Assess and triage needserviceBlueprint
  • Deliver short term counselingserviceBlueprint
  • Refer to specialist careserviceBlueprint
  • Report anonymized utilizationserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Employee assistance programs

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Employee assistance programs connects

absorbs

  • Employee Crisis Supportmodel
  • Employee Mental Health Supportmodel
  • Employee Wellbeing Administrationmodel
  • Workplace Wellbeing Managementmodel

composes

measured by

  • Access Timemodel
  • Average Time to First Appointmentmodel
  • Crisis Response Timemodel
  • Member Confidentiality Compliancemodel
  • Member Satisfaction Scoremodel

optimizes

  • Case Resolution Ratemodel
  • Clinical Outcome Improvementmodel
  • Clinical Outcomesmodel
  • Program Utilizationmodel
  • Program Utilization Ratemodel
  • Time To First Appointmentmodel
  • Time To First Sessionmodel
  • Time to First Sessionmodel

produces

  • Anonymized Utilization Reportmodel
  • Anonymized Utilization Reportsmodel
  • Case Filemodel
  • Case Recordsmodel
  • Clinical Case Recordmodel
  • Clinical Risk Assessmentmodel
  • Program Outcome Summarymodel
  • Referral Recordsmodel
  • Utilization Reportmodel

realizes

  • Assess Clinical Needsmodel
  • Assess and triage needmodel
  • Assess clinical risk levelmodel
  • Deliver Short Term Counselingmodel
  • Deliver counseling sessionsmodel
  • Deliver short term counselingmodel
  • Enroll Employer Populationmodel
  • Enroll employer populationmodel
  • Match member to counselormodel
  • Promote Program Availabilitymodel
  • Promote program to workforcemodel
  • Receive Confidential Help Requestmodel
  • Receive confidential intake callmodel
  • Refer To Specialist Caremodel
  • Refer to specialist caremodel
  • Report Aggregate Utilizationmodel
  • Report aggregate utilizationmodel
  • Report anonymized utilizationmodel
  • Take confidential employee callmodel

Go deeper

Explore Employee assistance programs