Services

What will AGI do for Facilities and other support services?

This class comprises facilities management support services; and other support services.

The work itself

Grounded Work Profile

Tools

  • CRM SystemserviceBlueprint
  • Workforce Management SystemserviceBlueprint
  • Computer-Aided Facility Management SystemserviceBlueprint
  • Work Order Management SystemserviceBlueprint
  • Service Reporting DashboardserviceBlueprint

Outputs

  • Service Level ReportserviceBlueprint
  • Work Order LogserviceBlueprint
  • Support Staffing RosterserviceBlueprint

Measured by

  • Service Level AttainmentserviceBlueprint
  • Response TimeserviceBlueprint
  • Client Satisfaction ScoreserviceBlueprint

Key steps

  • Scope support service needsserviceBlueprint
  • Mobilize staff and suppliersserviceBlueprint
  • Schedule recurring support workserviceBlueprint
  • Deliver on-site support servicesserviceBlueprint
  • Log completion and exceptionsserviceBlueprint
  • Report service levels to clientserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Facilities and other support services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Facilities and other support services connects

absorbs

  • Back-Office Administrationmodel
  • Non-Core Business Support Operationsmodel

composes

measured by

  • Client Satisfaction Scoremodel
  • Response Timemodel
  • Service Level Attainmentmodel

optimizes

  • Cost Per Service Unitmodel
  • Service Level Attainmentmodel
  • Staff Utilizationmodel

produces

  • Service Level Reportmodel
  • Support Staffing Rostermodel
  • Work Order Logmodel

realizes

  • Deliver on-site support servicesmodel
  • Log completion and exceptionsmodel
  • Mobilize staff and suppliersmodel
  • Report service levels to clientmodel
  • Schedule recurring support workmodel
  • Scope support service needsmodel