Services

What will AGI do for Facilities management service?

Facilities management services includes lease management, including lease administration and accounting ,capital project planning and management ,maintenance and operations, energy management, occupancy and space management, employee and occupant experience, emergency management and business continuity, real estate management.

The work itself

Grounded Work Profile

Tools

  • Asset Register SystemserviceBlueprint
  • Contract Management SystemserviceBlueprint
  • Building Management SystemserviceBlueprint
  • Work Order Management SystemserviceBlueprint
  • Service Desk SoftwareserviceBlueprint
  • Business Intelligence PlatformserviceBlueprint

Outputs

  • Service Performance ReportserviceBlueprint
  • Subcontractor Compliance RecordserviceBlueprint

Measured by

  • Service Level AttainmentserviceBlueprint
  • First Time Fix RateserviceBlueprint

Key steps

  • Survey site and service needsserviceBlueprint
  • Mobilize integrated service contractserviceBlueprint
  • Operate building systems dailyserviceBlueprint
  • Coordinate subcontracted tradesserviceBlueprint
  • Resolve occupant help requestsserviceBlueprint
  • Review service performance quarterlyserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Facilities management service

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Facilities management service connects

absorbs

  • Estate Operations Managementmodel
  • Planned Maintenance Operationsmodel
  • Reactive Repair Operationsmodel

measured by

  • First-Time Fix Ratemodel
  • First Time Fix Ratemodel
  • Response Timemodel
  • Service Level Attainmentmodel

optimizes

  • Asset Uptimemodel
  • Energy Efficiencymodel
  • First-Time Fix Ratemodel
  • Maintenance Cost Per Square Footmodel
  • Occupant Satisfactionmodel

produces

  • Maintenance History Recordmodel
  • SLA Performance Reportmodel
  • Service Performance Reportmodel
  • Subcontractor Compliance Recordmodel
  • Work Order Logmodel

realizes

  • Coordinate subcontracted tradesmodel
  • Execute maintenance and trades workmodel
  • Mobilize contract and assetsmodel
  • Mobilize integrated service contractmodel
  • Operate building systems dailymodel
  • Receive and triage work requestsmodel
  • Report SLA performancemodel
  • Resolve occupant help requestsmodel
  • Review service performance quarterlymodel
  • Schedule planned and reactive jobsmodel
  • Stand up service deskmodel
  • Survey site and service needsmodel
  • Verify and close work ordersmodel