Services

What will AGI do for Facilities management support services?

This subclass comprises provision of a range of services to manage and service facilities which the client uses to carry out its own activity. The services provided are non-core with respect to the client's activity. The range of services provided depends on the nature of the facility, but generally includes administrative and building management services.

The work itself

Grounded Work Profile

Tools

  • Service Desk SoftwareserviceBlueprint
  • Work Order Management SystemserviceBlueprint
  • Procurement SystemserviceBlueprint
  • Document Management SystemserviceBlueprint
  • Business Intelligence PlatformserviceBlueprint

Outputs

  • Support Ticket LogserviceBlueprint
  • Vendor Coordination RecordserviceBlueprint

Measured by

  • First Response TimeserviceBlueprint
  • Ticket BacklogserviceBlueprint

Key steps

  • Receive facilities support requestserviceBlueprint
  • Triage and assign support taskserviceBlueprint
  • Provide administrative and helpdesk supportserviceBlueprint
  • Coordinate supplies and vendorsserviceBlueprint
  • Maintain compliance documentationserviceBlueprint
  • Report support activity to clientserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Facilities management support services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Go deeper

Explore Facilities management support services