Services

What will AGI do for Federal government public administration services?

This class comprises the federal government services of a governmental nature, such as legislative, judicial, taxation, national defence, public order and safety, immigration, foreign affairs and international assistance services, and the administration of federal programs.

The work itself

Grounded Work Profile

Tools

  • Government Service PortalserviceBlueprint
  • Identity Verification SystemserviceBlueprint
  • Case Management SystemserviceBlueprint
  • Workflow Automation SystemserviceBlueprint
  • Records Management SystemserviceBlueprint

Outputs

  • Public Service RecordserviceBlueprint
  • Determination NoticeserviceBlueprint
  • Program Statistics DatasetserviceBlueprint

Measured by

  • Processing TimeserviceBlueprint
  • Determination Accuracy RateserviceBlueprint

Key steps

  • Receive citizen or agency requestserviceBlueprint
  • Verify eligibility and authorityserviceBlueprint
  • Process application or filingserviceBlueprint
  • Adjudicate and issue determinationserviceBlueprint
  • Deliver decision or service to publicserviceBlueprint
  • Record transaction and reportserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Federal government public administration services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Federal government public administration services connects

absorbs

measured by

  • Backlog Volumemodel
  • Conclusion Accuracymodel
  • Constituent Satisfaction Scoremodel
  • Determination Accuracy Ratemodel
  • Processing Timemodel

optimizes

  • Application Processing Timemodel
  • Cost Per Transactionmodel
  • Service Accessibilitymodel
  • Service Turnaround Timemodel

produces

  • Determination Noticemodel
  • Determination Recordmodel
  • Program Performance Reportmodel
  • Program Statistics Datasetmodel
  • Public Registry Entrymodel
  • Public Service Recordmodel

realizes

  • Adjudicate and issue determinationmodel
  • Adjudicate determinationmodel
  • Apply policy and eligibility rulesmodel
  • Authenticate and route requestmodel
  • Deliver decision or service to publicmodel
  • Disburse benefit or issue documentmodel
  • Process application or filingmodel
  • Receive citizen or agency requestmodel
  • Record transaction and audit trailmodel
  • Record transaction and reportmodel
  • Report program outcomesmodel
  • Verify eligibility and authoritymodel

Go deeper

Explore Federal government public administration services