Services

What will AGI do for Government departments services?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • Citizen Service PortalserviceBlueprint
  • Identity Verification SystemserviceBlueprint
  • Case Management SystemserviceBlueprint
  • Document Issuance SystemserviceBlueprint

Outputs

  • Case Decision RecordserviceBlueprint
  • Issued Permit RegisterserviceBlueprint
  • Service Request LogserviceBlueprint

Measured by

  • Application Turnaround TimeserviceBlueprint
  • Decision AccuracyserviceBlueprint

Key steps

  • Receive citizen service requestserviceBlueprint
  • Verify applicant identity and eligibilityserviceBlueprint
  • Route case to responsible departmentserviceBlueprint
  • Process application against regulationsserviceBlueprint
  • Approve or deny the determinationserviceBlueprint
  • Notify applicant of decisionserviceBlueprint
  • Issue permit license or benefitserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Government departments services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Government departments services connects

measured by

  • Application Processing Cycle Timemodel
  • Decision Accuracymodel
  • Department Satisfaction Scoremodel
  • First-Response Timemodel
  • Service Availabilitymodel
  • Service Level Attainmentmodel

optimizes

  • Case Processing Timemodel
  • Case Resolution Timemodel
  • Cost Per Transactionmodel
  • First-Contact Resolution Ratemodel
  • Request Resolution Timemodel
  • Service Adoption Ratemodel
  • Shared Service Utilizationmodel

produces

  • Case Decision Recordmodel
  • Case Resolution Recordmodel
  • Issued Permit Registermodel
  • Service Level Reportmodel
  • Service Request Logmodel
  • Shared Services Catalogmodel