Services

What will AGI do for Information technology (IT) infrastructure and network management services?

This subclass comprises the service of managing and monitoring a client's information technology (IT) infrastructure including hardware, software and networks.

The work itself

Grounded Work Profile

Tools

Configuration Management DatabaseserviceBlueprint
Network Monitoring PlatformserviceBlueprint
Incident Management SystemserviceBlueprint
Endpoint Management PlatformserviceBlueprint
Service Reporting DashboardserviceBlueprint

Outputs

Infrastructure Health ReportserviceBlueprint
Incident LogserviceBlueprint
Capacity Utilization ReportserviceBlueprint

Measured by

Infrastructure AvailabilityserviceBlueprint
Incident Resolution TimeserviceBlueprint

Key steps

Onboard infrastructure estateserviceBlueprint
Monitor networks and serversserviceBlueprint
Detect and triage incidentsserviceBlueprint
Remediate and patch systemsserviceBlueprint
Report on infrastructure healthserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Information technology (IT) infrastructure and network management services

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do

Value flow

How Information technology (IT) infrastructure and network management services connects

absorbs

composes

Asset Discovery Toolmodel
Configuration Management Databasemodel
Configuration Management Platformmodel
Endpoint Management Platformmodel
Incident Management Systemmodel
Infrastructure Monitoring Platformmodel
Network Monitoring Platformmodel
Network Operations Center Dashboardmodel
Patch Management Systemmodel
Reporting Portalmodel
Service Reporting Dashboardmodel

measured by

Incident Resolution Timemodel
Infrastructure Availabilitymodel
Mean Time To Resolutionmodel
Network Uptimemodel
Service Availabilitymodel

optimizes

Mean Time To Repairmodel
Mean Time to Resolutionmodel
Network Uptimemodel
Patch Compliance Ratemodel

produces

Capacity Forecast Reportmodel
Capacity Utilization Reportmodel
Incident Logmodel
Infrastructure Health Dashboardmodel
Infrastructure Health Reportmodel
Patch Compliance Reportmodel

realizes

Go deeper

Explore Information technology (IT) infrastructure and network management services

Problems

Read the deeper take on agi.as View as markdown