Services

What will AGI do for Information technology (IT) infrastructure and network management services?

This subclass comprises the service of managing and monitoring a client's information technology (IT) infrastructure including hardware, software and networks.

The work itself

Grounded Work Profile

Tools

Asset Discovery ToolserviceBlueprint
Infrastructure Monitoring PlatformserviceBlueprint
Network Operations Center DashboardserviceBlueprint
Incident Management SystemserviceBlueprint
Configuration Management PlatformserviceBlueprint
Patch Management SystemserviceBlueprint
Reporting PortalserviceBlueprint

Outputs

Infrastructure Health DashboardserviceBlueprint
Incident LogserviceBlueprint
Capacity Forecast ReportserviceBlueprint
Patch Compliance ReportserviceBlueprint

Measured by

Network UptimeserviceBlueprint
Mean Time to ResolutionserviceBlueprint
Service AvailabilityserviceBlueprint

Key steps

Onboard infrastructure estateserviceBlueprint
Deploy monitoring agentsserviceBlueprint
Monitor network and serversserviceBlueprint
Detect and triage incidentsserviceBlueprint
Remediate infrastructure faultsserviceBlueprint
Apply patches and updatesserviceBlueprint
Report service healthserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Information technology (IT) infrastructure and network management services

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do

Value flow

How Information technology (IT) infrastructure and network management services connects

absorbs

Network Operations Processmodel
Server Maintenance Processmodel

composes

Asset Discovery Toolmodel
Configuration Management Platformmodel
Incident Management Systemmodel
Infrastructure Monitoring Platformmodel
Network Operations Center Dashboardmodel
Patch Management Systemmodel
Reporting Portalmodel

measured by

Mean Time to Resolutionmodel
Network Uptimemodel
Service Availabilitymodel

optimizes

Mean Time to Resolutionmodel
Network Uptimemodel
Patch Compliance Ratemodel

produces

Capacity Forecast Reportmodel
Incident Logmodel
Infrastructure Health Dashboardmodel
Patch Compliance Reportmodel

realizes

Apply patches and updatesmodel
Deploy monitoring agentsmodel
Detect and triage incidentsmodel
Monitor network and serversmodel
Onboard infrastructure estatemodel
Remediate infrastructure faultsmodel
Report service healthmodel

Go deeper

Explore Information technology (IT) infrastructure and network management services

Read the deeper take on agi.as View as markdown