Services

What will AGI do for Managed infrastructure service providers?

Traditionally Enterprises have relied on Managed IT Infrastructure Service Providers to get standardized and cost efficient services which allows Enterprises to focus on their core business while minimizing risk, increasing infrastructure up time and gain access to newer technologies.

The work itself

Grounded Work Profile

Tools

  • Configuration Management DatabaseserviceBlueprint
  • Infrastructure As Code PlatformserviceBlueprint
  • Observability PlatformserviceBlueprint
  • Patch Management SystemserviceBlueprint
  • Incident Management SystemserviceBlueprint
  • Business Intelligence DashboardserviceBlueprint

Outputs

  • Infrastructure Inventory DatasetserviceBlueprint
  • Uptime And Incident ReportserviceBlueprint
  • Capacity ForecastserviceBlueprint

Measured by

  • Service AvailabilityserviceBlueprint
  • Incident Response TimeserviceBlueprint

Key steps

  • Assess Infrastructure And RequirementsserviceBlueprint
  • Design And Provision EnvironmentserviceBlueprint
  • Onboard Monitoring And AlertingserviceBlueprint
  • Operate And Patch ContinuouslyserviceBlueprint
  • Respond To IncidentsserviceBlueprint
  • Report Performance And CapacityserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Managed infrastructure service providers

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Managed infrastructure service providers connects

composes

measured by

  • Incident Response Timemodel
  • Service Availabilitymodel
  • Service Uptimemodel
  • Time To Resolutionmodel

optimizes

  • Mean Time To Recoverymodel
  • Mean Time To Resolutionmodel
  • Patch Compliance Ratemodel
  • System Uptimemodel

produces

  • Capacity Forecastmodel
  • Incident Logmodel
  • Infrastructure Inventorymodel
  • Infrastructure Inventory Datasetmodel
  • SLA Compliance Reportmodel
  • Service Health Reportmodel
  • Uptime And Incident Reportmodel