Services

What will AGI do for Nearline or backup system maintenance?

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of nearline (backup), streamer and magnetic tape drives including roboters.

The work itself

Grounded Work Profile

Tools

  • Backup Management ConsoleserviceBlueprint
  • Monitoring And Alerting PlatformserviceBlueprint
  • Backup Verification ToolserviceBlueprint
  • Ticketing SystemserviceBlueprint
  • Reporting PlatformserviceBlueprint

Outputs

  • Backup Job LogsserviceBlueprint
  • Restore Verification ReportsserviceBlueprint
  • Backup Status DashboardsserviceBlueprint

Measured by

  • Backup Success RateserviceBlueprint
  • Restore Time ObjectiveserviceBlueprint

Key steps

  • Onboard Backup EstateserviceBlueprint
  • Schedule Backup JobsserviceBlueprint
  • Monitor Backup HealthserviceBlueprint
  • Verify Restore IntegrityserviceBlueprint
  • Remediate Failed BackupsserviceBlueprint
  • Report Backup StatusserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Nearline or backup system maintenance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Nearline or backup system maintenance connects

composes

measured by

  • Backup Success Ratemodel
  • Recovery Success Ratemodel
  • Recovery Time Objectivemodel

optimizes

  • Backup Success Ratemodel
  • Recovery Point Objectivemodel
  • Recovery Time Objectivemodel
  • Restore Time Objectivemodel
  • Storage Utilizationmodel

produces

  • Backup Job Logsmodel
  • Backup Job Reportmodel
  • Backup Status Dashboardsmodel
  • Restore Verification Logmodel
  • Restore Verification Reportsmodel
  • Retention Policy Configurationmodel