AGI.do

Services

What will AGI do for Ombudsman services?

Positioning for this Coordinate is coming soon.

The work itself

Grounded Work Profile

Tools

  • Case Intake PortalserviceBlueprint
  • Case Management SystemserviceBlueprint
  • Document Generation SystemserviceBlueprint
  • Reporting PlatformserviceBlueprint

Outputs

  • Case Investigation FileserviceBlueprint
  • Findings And Recommendation ReportserviceBlueprint
  • Complaints Trend DatasetserviceBlueprint

Measured by

  • Case Resolution TimeserviceBlueprint
  • Upheld Complaint RateserviceBlueprint

Key steps

  • Receive complaint intakeserviceBlueprint
  • Assess jurisdiction and eligibilityserviceBlueprint
  • Investigate the disputeserviceBlueprint
  • Mediate between partiesserviceBlueprint
  • Issue findings and recommendationserviceBlueprint
  • Track resolution and reportserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Ombudsman services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Ombudsman services connects

absorbs

  • Complaint Handlingmodel
  • Complaint Resolutionmodel
  • Grievance Investigationmodel

measured by

  • Case Closure Timemodel
  • Case Resolution Timemodel
  • Complainant Satisfactionmodel
  • Complaint Substantiation Ratemodel

optimizes

  • Case Resolution Timemodel
  • Complainant Satisfactionmodel
  • Complaint Backlogmodel
  • Upheld Ratemodel

produces

  • Case Investigation Filemodel
  • Complaints Trend Datasetmodel
  • Determination Reportmodel
  • Findings And Recommendation Reportmodel
  • Systemic Issues Reportmodel

realizes

  • Assess jurisdiction and eligibilitymodel
  • Gather evidence from partiesmodel
  • Intake complaint and consentmodel
  • Investigate and analyze casemodel
  • Investigate the disputemodel
  • Issue findings and recommendationmodel
  • Issue findings and recommendationsmodel
  • Mediate between partiesmodel
  • Receive complaint intakemodel
  • Report systemic patternsmodel
  • Track resolution and reportmodel

Go deeper

Explore Ombudsman services

Read the deeper take on agi.asView as markdown