AGI.do

Services

What will AGI do for Other business support services?

This subclass comprises facsimile transmission services, distance conferencing services, short-term computer rental services, and other business support services n.e.c.

The work itself

Grounded Work Profile

Tools

  • Client Intake SystemserviceBlueprint
  • Workflow Management SystemserviceBlueprint
  • Business Process Automation PlatformserviceBlueprint
  • Quality Assurance SystemserviceBlueprint
  • Client Reporting PortalserviceBlueprint
  • Service Reporting DashboardserviceBlueprint

Outputs

  • Processed Task RecordsserviceBlueprint
  • Service Level ReportserviceBlueprint
  • Quality Audit LogserviceBlueprint

Measured by

  • Service Level AttainmentserviceBlueprint
  • Error RateserviceBlueprint

Key steps

  • Scope outsourced task packageserviceBlueprint
  • Onboard process and accessserviceBlueprint
  • Execute back office tasksserviceBlueprint
  • Review output qualityserviceBlueprint
  • Deliver completed work to clientserviceBlueprint
  • Report service level metricsserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Other business support services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Other business support services connects

absorbs

  • Back-Office Administrationmodel
  • Back Office Administrationmodel
  • Document Lifecycle Managementmodel
  • Mail and Correspondence Handlingmodel
  • Routine Clerical Processingmodel

composes

measured by

  • Error Ratemodel
  • On-Time Turnaround Ratemodel
  • Service Level Adherencemodel
  • Service Level Attainmentmodel
  • Turnaround Timemodel

optimizes

  • Cost Per Transactionmodel
  • Cost Per Unit Processedmodel
  • First-Pass Accuracymodel
  • First Pass Accuracymodel
  • Processing Cost Per Unitmodel
  • Task Cycle Timemodel
  • Task Turnaround Timemodel
  • Turnaround Timemodel

produces

  • Processed Document Setsmodel
  • Processed Task Recordsmodel
  • Processed Work Batchesmodel
  • Quality Audit Logmodel
  • Service Activity Logmodel
  • Service Activity Logsmodel
  • Service Level Reportmodel
  • Throughput Reportmodel

realizes

  • Bill against service agreementmodel
  • Define scope and turnaroundmodel
  • Deliver completed work productmodel
  • Deliver completed work to clientmodel
  • Deliver finished output to clientmodel
  • Execute back office tasksmodel
  • Intake client support briefmodel
  • Intake client work requestmodel
  • Onboard process and accessmodel
  • Process batch work itemsmodel
  • Process documents and recordsmodel
  • Quality-check processed outputmodel
  • Quality check completed workmodel
  • Report service level metricsmodel
  • Report volumes and turnaroundmodel
  • Review output qualitymodel
  • Scope outsourced task packagemodel
  • Scope task and assign teammodel

Go deeper

Explore Other business support services

Read the deeper take on agi.asView as markdown