AGI.do

Services

What will AGI do for Other information technology (IT) and information services?

This group comprises data processing, hosting and related services, and other information technology (IT) and information services.

The work itself

Grounded Work Profile

Tools

  • IT Service Management PlatformserviceBlueprint
  • Configuration Management DatabaseserviceBlueprint
  • Automation and Orchestration PlatformserviceBlueprint
  • Monitoring and Observability PlatformserviceBlueprint

Outputs

  • Service Configuration RecordserviceBlueprint
  • Operations Monitoring LogserviceBlueprint

Measured by

  • Service UptimeserviceBlueprint
  • First Response TimeserviceBlueprint

Key steps

  • Intake IT service requestserviceBlueprint
  • Assess technical requirementserviceBlueprint
  • Configure technical solutionserviceBlueprint
  • Validate with stakeholderserviceBlueprint
  • Operate and monitor serviceserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Other information technology (IT) and information services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Other information technology (IT) and information services connects

absorbs

  • IT Operations Managementmodel
  • Information Systems Administrationmodel

composes

measured by

  • First-Response Timemodel
  • Service Level Agreement Attainmentmodel
  • Service Uptimemodel
  • System Uptimemodel

optimizes

  • IT Cost Efficiencymodel
  • Incident Resolution Timemodel
  • Mean Time to Resolutionmodel
  • Service Availabilitymodel

produces

  • Configuration Recordmodel
  • IT Service Design Documentmodel
  • Operations Monitoring Logmodel
  • Service Configuration Recordmodel
  • Service Performance Reportmodel

realizes

  • Assess existing IT environmentmodel
  • Assess technical requirementmodel
  • Configure technical solutionmodel
  • Deliver service to clientmodel
  • Design IT service solutionmodel
  • Intake IT service requestmodel
  • Monitor and support operationsmodel
  • Operate and monitor servicemodel
  • Provision and configure servicesmodel
  • Scope client IT needsmodel
  • Validate with stakeholdermodel

Go deeper

Explore Other information technology (IT) and information services

Read the deeper take on agi.asView as markdown