Services

What will AGI do for Portal software as a service?

Portal software as a service provides a secure, digital gateway through a cloud subscription model so it's end users can access data and other software applications.

The work itself

Grounded Work Profile

Tools

  • Portal Administration ConsoleserviceBlueprint
  • Cloud Infrastructure PlatformserviceBlueprint
  • Identity ProviderserviceBlueprint
  • Web Application PlatformserviceBlueprint
  • Observability PlatformserviceBlueprint
  • CI and CD PipelineserviceBlueprint

Outputs

  • Portal Usage AnalyticsserviceBlueprint
  • User Access LogserviceBlueprint

Measured by

  • Service UptimeserviceBlueprint
  • Incident Response TimeserviceBlueprint

Key steps

  • Onboard tenant and configure portalserviceBlueprint
  • Provision multi-tenant environmentserviceBlueprint
  • Integrate identity and data sourcesserviceBlueprint
  • Serve self-service portal to usersserviceBlueprint
  • Monitor uptime and performanceserviceBlueprint
  • Apply updates and security patchesserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Portal software as a service

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Portal software as a service connects

absorbs

  • Customer Self-Service Operationsmodel
  • Partner Onboardingmodel
  • Self-Service Portal Operations Processmodel

composes

measured by

  • Incident Response Timemodel
  • Platform Uptimemodel
  • Service Uptimemodel
  • Support Response Timemodel

optimizes

  • Page Load Latencymodel
  • Page Load Timemodel
  • Self-Service Resolution Ratemodel
  • User Adoption Ratemodel

produces

  • Portal Usage Analyticsmodel
  • Tenant Configuration Recordmodel
  • Usage Analytics Datasetmodel
  • User Access Logmodel
  • User Activity Logmodel

realizes

  • Apply updates and security patchesmodel
  • Authenticate end usersmodel
  • Configure branding and rolesmodel
  • Integrate buyer data sourcesmodel
  • Integrate identity and data sourcesmodel
  • Monitor uptime and performancemodel
  • Monitor uptime and usagemodel
  • Onboard tenant and configure portalmodel
  • Provision multi-tenant environmentmodel
  • Provision tenant on signupmodel
  • Publish portal to end usersmodel
  • Serve portal content and workflowsmodel
  • Serve self-service portal to usersmodel