Services

What will AGI do for Printer, scanner and multifunctional equipment maintenance?

Support service, installation and maintenance. Includes call centers, technical, repair, spare parts and support services for the maintenance and installation of printers, multifunction computer and scanner.

The work itself

Grounded Work Profile

Tools

  • Field Service Dispatch SoftwareserviceBlueprint
  • Remote Device Monitoring PlatformserviceBlueprint

Outputs

  • Service Maintenance LogserviceBlueprint
  • Device Health ReportserviceBlueprint
  • Parts Replacement RecordserviceBlueprint

Measured by

  • First Visit Fix RateserviceBlueprint
  • Response TimeserviceBlueprint

Key steps

  • Receive service requestserviceBlueprint
  • Run remote diagnosticsserviceBlueprint
  • Dispatch field technicianserviceBlueprint
  • Replace worn parts and rollersserviceBlueprint
  • Calibrate and test outputserviceBlueprint
  • Log service and close ticketserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Printer, scanner and multifunctional equipment maintenance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Printer, scanner and multifunctional equipment maintenance connects

absorbs

  • In-House Equipment Servicingmodel
  • In House Equipment Upkeep Processmodel

composes

  • Field Service Dispatch Softwaremodel
  • Field Service Dispatch Systemmodel
  • Maintenance Scheduling Systemmodel
  • Remote Device Monitoring Platformmodel
  • Remote Diagnostic Utilitymodel
  • Service Ticketing Systemmodel

measured by

  • Equipment Uptimemodel
  • First-Visit Fix Ratemodel
  • Mean Time To Repairmodel
  • Response Timemodel

optimizes

  • Device Uptimemodel
  • Equipment Uptimemodel
  • First-Visit Fix Ratemodel
  • Mean Time To Repairmodel

produces

  • Device Health Reportmodel
  • Maintenance History Logmodel
  • Parts Replacement Recordmodel
  • Parts Usage Recordmodel
  • Service Maintenance Logmodel
  • Service Work Ordermodel