Services

What will AGI do for Repair and maintenance services (except for buildings and transportation equipment)?

This group comprises repair and maintenance services, except for buildings and transportation equipment. Covers maintenance and repair services for commercial and industrial machinery and equipment; maintenance and repair services for electronic and precision equipment; and maintenance and repair services for personal and household goods.

The work itself

Grounded Work Profile

Tools

  • Field Service Management SoftwareserviceBlueprint
  • Diagnostic ToolingserviceBlueprint
  • Estimating SoftwareserviceBlueprint
  • Parts Inventory SystemserviceBlueprint
  • Calibration EquipmentserviceBlueprint

Outputs

  • Repair Work OrderserviceBlueprint
  • Diagnostic ReportserviceBlueprint
  • Maintenance Service RecordserviceBlueprint

Measured by

  • Response TimeserviceBlueprint
  • First Time Fix RateserviceBlueprint

Key steps

  • Log Service RequestserviceBlueprint
  • Diagnose Equipment FaultserviceBlueprint
  • Quote Repair ScopeserviceBlueprint
  • Source Replacement PartsserviceBlueprint
  • Perform Onsite RepairserviceBlueprint
  • Test And Recommission UnitserviceBlueprint
  • Close Work OrderserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Repair and maintenance services (except for buildings and transportation equipment)

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Repair and maintenance services (except for buildings and transportation equipment) connects

absorbs

  • Equipment Uptime Management Processmodel
  • In-House Equipment Maintenancemodel
  • Preventive Maintenance Scheduling Processmodel

composes

measured by

  • First Time Fix Ratemodel
  • Mean Time To Repairmodel
  • Repair Quality Pass Ratemodel
  • Response Timemodel

optimizes

  • Equipment Uptimemodel
  • First-Time Fix Ratemodel
  • First Time Fix Ratemodel
  • Mean Time To Repairmodel
  • Repair Turnaround Timemodel

produces

  • Diagnostic Reportmodel
  • Maintenance Service Recordmodel
  • Repair Work Ordermodel
  • Service Inspection Reportmodel

realizes

  • Approve repair scopemodel
  • Close Work Ordermodel
  • Diagnose Equipment Faultmodel
  • Diagnose and quote repairmodel
  • Log Service Requestmodel
  • Perform Onsite Repairmodel
  • Perform repair or overhaulmodel
  • Quote Repair Scopemodel
  • Receive equipment and log faultmodel
  • Return equipment to servicemodel
  • Source Replacement Partsmodel
  • Source parts and componentsmodel
  • Test And Recommission Unitmodel
  • Test and certify functionmodel