Services

What will AGI do for Retail services (except commissions)?

This group comprises the services of buying and selling merchandise on own account at the final step in the distribution chain, and rendering services incidental to the retail sale of merchandise; the services are provided in-store, on-line or in vending machines.

The work itself

Grounded Work Profile

Tools

  • Planogram SoftwareserviceBlueprint
  • Product Information SystemserviceBlueprint
  • Point Of Sale PlatformserviceBlueprint
  • Inventory Management SystemserviceBlueprint

Outputs

  • Sales Transaction LogserviceBlueprint
  • Returns RecordserviceBlueprint

Measured by

  • Customer Satisfaction ScoreserviceBlueprint
  • Stock Availability RateserviceBlueprint

Key steps

  • Greet and assist shopperserviceBlueprint
  • Display and merchandise goodsserviceBlueprint
  • Advise on product selectionserviceBlueprint
  • Complete purchase at counterserviceBlueprint
  • Replenish shelf stockserviceBlueprint
  • Handle returns and exchangesserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Retail services (except commissions)

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Retail services (except commissions) connects

absorbs

  • Consumer Sales Operationsmodel
  • In-Store Sales Operationsmodel
  • Merchandise Assortment Planningmodel
  • Shelf Replenishmentmodel

composes

measured by

  • Conversion Ratemodel
  • Customer Satisfaction Scoremodel
  • In-Stock Ratemodel
  • Sales Per Square Footmodel

optimizes

  • Average Basket Sizemodel
  • Conversion Ratemodel
  • Gross Margin Return On Inventorymodel
  • Sales Per Square Footmodel

produces

  • Assortment Performance Datamodel
  • Point Of Sale Transaction Recordmodel
  • Returns Recordmodel
  • Sales Transaction Logmodel
  • Sell-Through Reportmodel

realizes

  • Advise and serve customermodel
  • Advise on product selectionmodel
  • Complete purchase at countermodel
  • Curate merchandise assortmentmodel
  • Display and merchandise goodsmodel
  • Display goods for salemodel
  • Greet and assist shoppermodel
  • Handle returns and exchangesmodel
  • Process sale and tender paymentmodel
  • Replenish shelf stockmodel
  • Replenish sold stockmodel