Services

What will AGI do for Retail telecommunication services?

This class comprises fixed retail telecommunications and Internet access services, and mobile retail telecommunications.

The work itself

Grounded Work Profile

Tools

  • Service Qualification PortalserviceBlueprint
  • Billing And Provisioning SystemserviceBlueprint
  • Network Provisioning PlatformserviceBlueprint
  • Network Operations CenterserviceBlueprint
  • Network Monitoring SystemserviceBlueprint
  • Customer Support PlatformserviceBlueprint

Outputs

  • Subscriber Account RecordserviceBlueprint
  • Usage Billing RecordserviceBlueprint
  • Network Quality LogserviceBlueprint

Measured by

  • Service UptimeserviceBlueprint
  • Mean Time To ResolutionserviceBlueprint

Key steps

  • Check service availabilityserviceBlueprint
  • Activate subscriber planserviceBlueprint
  • Provision network connectionserviceBlueprint
  • Deliver connectivity to customerserviceBlueprint
  • Monitor service qualityserviceBlueprint
  • Resolve support ticketsserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Retail telecommunication services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Retail telecommunication services connects

composes

measured by

  • Activation Ratemodel
  • Mean Time To Resolutionmodel
  • Order Accuracymodel
  • Service Availabilitymodel
  • Service Uptimemodel

optimizes

  • Activation Timemodel
  • Customer Acquisition Costmodel
  • Customer Churn Ratemodel
  • Network Availabilitymodel
  • Plan Attach Ratemodel

produces

  • Billing Account Profilemodel
  • Network Quality Logmodel
  • Service Ordermodel
  • Subscriber Account Recordmodel
  • Subscriber Activation Recordmodel
  • Usage Billing Recordmodel