AGI.do

Services

What will AGI do for Software as a service?

Enterprise apps - Includes 3rd party software licenses and related Maintenance & Support and consulting for large enterprise software from such suppliers as Microsoft, IBM, HP and others. The main stakeholder is the ITSO. Functional apps - Includes 3rd party software licenses and related Maintenance & Support and consulting for the Group Functions.

The work itself

Grounded Work Profile

Tools

  • Self-Service Signup PortalserviceBlueprint
  • Multi-Tenant Provisioning SystemserviceBlueprint
  • Admin ConsoleserviceBlueprint
  • Application Runtime PlatformserviceBlueprint
  • Observability and Orchestration StackserviceBlueprint
  • Continuous Delivery PipelineserviceBlueprint
  • Billing SystemserviceBlueprint

Outputs

  • Usage TelemetryserviceBlueprint
  • Tenant Configuration RecordsserviceBlueprint
  • Subscription Billing RecordsserviceBlueprint

Measured by

  • UptimeserviceBlueprint
  • Mean Time To RecoveryserviceBlueprint

Key steps

  • Sign up for the subscriptionserviceBlueprint
  • Provision the tenant instanceserviceBlueprint
  • Configure workspace and usersserviceBlueprint
  • Serve application over the webserviceBlueprint
  • Operate and scale the platformserviceBlueprint
  • Release updates continuouslyserviceBlueprint
  • Meter usage and bill subscriptionserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Software as a service

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Software as a service connects

absorbs

  • Continuous Delivery Processmodel
  • Customer Lifecycle Processmodel
  • Infrastructure Operations Processmodel
  • Software Maintenance Processmodel

composes

measured by

  • Mean Time To Recoverymodel
  • Monthly Active Usersmodel
  • Net Revenue Retentionmodel
  • Uptimemodel

optimizes

  • Application Uptimemodel
  • Feature Adoption Ratemodel
  • Monthly Active Usersmodel
  • Service Uptimemodel
  • Time to Onboardmodel

produces

  • Subscription Billing Recordsmodel
  • Subscription Ledgermodel
  • Tenant Configuration Recordmodel
  • Tenant Configuration Recordsmodel
  • Usage Telemetrymodel

realizes

  • Configure workspace and usersmodel
  • Meter usage and bill subscriptionmodel
  • Meter usage and renewmodel
  • Onboard and configure workspacemodel
  • Operate and scale platformmodel
  • Operate and scale the platformmodel
  • Provision tenant environmentmodel
  • Provision the tenant instancemodel
  • Release product updatesmodel
  • Release updates continuouslymodel
  • Serve application over the webmodel
  • Serve application to usersmodel
  • Sign up for subscription tiermodel
  • Sign up for the subscriptionmodel

Go deeper

Explore Software as a service

Read the deeper take on agi.asView as markdown