AGI.do

Services

What will AGI do for UNIX server maintenance?

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of UNIX servers.

The work itself

Grounded Work Profile

Tools

  • Service Desk PlatformserviceBlueprint
  • Configuration Management DatabaseserviceBlueprint
  • Infrastructure Monitoring PlatformserviceBlueprint
  • Patch Management SystemserviceBlueprint
  • Configuration Automation ToolserviceBlueprint

Outputs

  • Maintenance LogserviceBlueprint
  • Patch Compliance ReportserviceBlueprint
  • System Health DashboardserviceBlueprint

Measured by

  • Uptime PercentageserviceBlueprint
  • Mean Time To RecoveryserviceBlueprint

Key steps

  • Scope Server EstateserviceBlueprint
  • Inventory Hosts And PatchesserviceBlueprint
  • Monitor System HealthserviceBlueprint
  • Apply Security PatchesserviceBlueprint
  • Tune Performance And StorageserviceBlueprint
  • Report Maintenance WindowserviceBlueprint

How AGI delivers it

Four ways AGI delivers for UNIX server maintenance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How UNIX server maintenance connects

absorbs

  • Patch Managementmodel
  • Server Administrationmodel
  • Server Patching Processmodel
  • System Backup Processmodel

composes

measured by

  • Mean Time To Recoverymodel
  • Mean Time To Resolutionmodel
  • Server Uptimemodel
  • Uptime Percentagemodel

optimizes

  • Incident Resolution Timemodel
  • Patch Compliance Ratemodel
  • Patch Currencymodel
  • Resource Utilizationmodel
  • Server Uptimemodel
  • System Uptimemodel

produces

  • Configuration Baselinemodel
  • Maintenance Logmodel
  • Patch Compliance Reportmodel
  • System Health Dashboardmodel
  • Uptime Logmodel

realizes

  • Apply Security Patchesmodel
  • Apply patches and updatesmodel
  • Baseline servers and configurationmodel
  • Harden and audit securitymodel
  • Inventory Hosts And Patchesmodel
  • Monitor System Healthmodel
  • Monitor health and performancemodel
  • Report Maintenance Windowmodel
  • Report uptime and compliancemodel
  • Respond to incident ticketsmodel
  • Scope Server Estatemodel
  • Tune Performance And Storagemodel
  • Tune performance and capacitymodel

Go deeper

Explore UNIX server maintenance

Read the deeper take on agi.asView as markdown