# What will AGI do for Monitor and evaluate agent calls with customers?

**AI-deliverability:** 90% (digital)

With no child occupations seeded, the scalar is derived directly from the process name 'Monitor and evaluate agent calls with customers'. This work consists entirely of listening to or reading transcripts of communications and scoring them against performance rubrics—a purely information-processing task that is completely addressable by remote knowledge workers or software.

## How AGI delivers it

### Autonomous Agents as digital employees

For Monitor and evaluate agent calls with customers, hire a digital employee that does the job under earned, supervised autonomy.

Routes to: agents.do, workflows.do, management.studio, agents.management

### Business-as-Code

For Monitor and evaluate agent calls with customers, encode how your work runs, once, as software that executes itself.

Routes to: platform.do, functions.do, workflows.do, database.do, sdk.do, startups.studio, startup.games, startups.new

### Services-as-Software

For Monitor and evaluate agent calls with customers, get the professional outcome delivered as software, priced on results, not headcount.

Routes to: services.do, services.studio

## Related

- [Accept and validate applications](https://agi.do/Processes/Accept_and_validate_applications)
- [Accept and validate sales orders](https://agi.do/Processes/Accept_and_validate_sales_orders)
- [Accept and validate service requests](https://agi.do/Processes/Accept_and_validate_service_requests)
- [Accept business model feedback parameters](https://agi.do/Processes/Accept_business_model_feedback_parameters)
- [Accept online payments](https://agi.do/Processes/Accept_online_payments)
- [Accept payments](https://agi.do/Processes/Accept_payments)

## Read more

- [The informational twin on agi.as](https://agi.as/Processes/Monitor_and_evaluate_agent_calls_with_customers)
- [This page on agi.do](https://agi.do/Processes/Monitor_and_evaluate_agent_calls_with_customers)