# What will AGI do for Understand IT customer communities?

**AI-deliverability:** 85% (digital)

Because no child occupations are seeded for this process, the scalar relies entirely on its APQC Lens ('Develop and manage IT customer relationships') and description ('Interacting with IT customers to understand the IT needs...'). These signals point exclusively to information exchange, virtual collaboration, and remotely-doable knowledge work, placing the process firmly in the digital band.

## How AGI delivers it

### Services-as-Software

For Understand IT customer communities, get the professional outcome delivered as software, priced on results, not headcount.

Routes to: services.do, services.studio

### Autonomous Agents as digital employees

For Understand IT customer communities, hire a digital employee that does the job under earned, supervised autonomy.

Routes to: agents.do, workflows.do, management.studio, agents.management

### Business-as-Code

For Understand IT customer communities, encode how your work runs, once, as software that executes itself.

Routes to: platform.do, functions.do, workflows.do, database.do, sdk.do, startups.studio, startup.games, startups.new

## Related

- [Accept and validate applications](https://agi.do/Processes/Accept_and_validate_applications)
- [Accept and validate sales orders](https://agi.do/Processes/Accept_and_validate_sales_orders)
- [Accept and validate service requests](https://agi.do/Processes/Accept_and_validate_service_requests)
- [Accept business model feedback parameters](https://agi.do/Processes/Accept_business_model_feedback_parameters)
- [Accept online payments](https://agi.do/Processes/Accept_online_payments)
- [Accept payments](https://agi.do/Processes/Accept_payments)

## Read more

- [The informational twin on agi.as](https://agi.as/Processes/Understand_IT_customer_communities)
- [This page on agi.do](https://agi.do/Processes/Understand_IT_customer_communities)