# What will AGI do for Understand customer requirements and define refine approach?

**AI-deliverability:** 85% (digital)

With no child occupations seeded, the scalar is derived from the process name and description within the 'Deliver service to customer' lens. Although the final service delivery might encompass physical tasks depending on the industry, the specific activity of 'understanding customer requirements' and 'defining a refined approach' is fundamentally information-based knowledge work (gathering, analyzing, and structuring data), placing this planning phase firmly in the digital band.

## How AGI delivers it

### Services-as-Software

For Understand customer requirements and define refine approach, get the professional outcome delivered as software, priced on results, not headcount.

Routes to: services.do, services.studio

### Autonomous Agents as digital employees

For Understand customer requirements and define refine approach, hire a digital employee that does the job under earned, supervised autonomy.

Routes to: agents.do, workflows.do, management.studio, agents.management

### Business-as-Code

For Understand customer requirements and define refine approach, encode how your work runs, once, as software that executes itself.

Routes to: platform.do, functions.do, workflows.do, database.do, sdk.do, startups.studio, startup.games, startups.new

## Related

- [Accept and validate applications](https://agi.do/Processes/Accept_and_validate_applications)
- [Accept and validate sales orders](https://agi.do/Processes/Accept_and_validate_sales_orders)
- [Accept and validate service requests](https://agi.do/Processes/Accept_and_validate_service_requests)
- [Accept business model feedback parameters](https://agi.do/Processes/Accept_business_model_feedback_parameters)
- [Accept online payments](https://agi.do/Processes/Accept_online_payments)
- [Accept payments](https://agi.do/Processes/Accept_payments)

## Read more

- [The informational twin on agi.as](https://agi.as/Processes/Understand_customer_requirements_and_define_refine_approach)
- [This page on agi.do](https://agi.do/Processes/Understand_customer_requirements_and_define_refine_approach)