Departments

What will AGI do for Information Technology Service Management?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Information Technology Service Management

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Information Technology Service Management, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Information Technology Service Management, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Information Technology Service Management, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Information Technology Service Management connects

measured by

  • Change Success Ratemodel
  • Configuration Record Accuracymodel
  • Problem Recurrence Ratemodel
  • Service Level Agreement Attainmentmodel

runs

  • Conduct Continual Service Improvementmodel
  • Govern Change Managementmodel
  • Maintain the Configuration Management Databasemodel
  • Manage Service Level Agreementsmodel
  • Run Problem Managementmodel