Departments

What will AGI do for Service Design?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Service Design

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Service Design, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Service Design, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Service Design, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Service Design connects

measured by

  • Customer Effort Scoremodel
  • Design Concept Adoption Ratemodel
  • Journey Completion Ratemodel
  • Usability Task Success Ratemodel

runs

  • Customer Journey Mappingmodel
  • Service Blueprintingmodel
  • Service Prototyping and Testingmodel
  • Stakeholder Co-Design Facilitationmodel
  • Touchpoint and Channel Designmodel