AGI.do

Processes

What will AGI do for Application Support?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Application Support

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Application Support, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Application Support, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Application Support, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Application Support connects

measured by

  • Application Availabilitymodel
  • Escalation To Engineering Ratemodel

produces

  • Known Error Recordsmodel

optimizes (incoming)

  • Support cost per application-related incident of high severitymodel
  • Support cost per application-related incident of low severitymodel
  • Percentage of IT operating costs, excluding depreciation%2Famortization, dedicated to support services%2Fsolutionsmodel
  • Number of business entity employees per FTE that performs IT processesmodel

runs (incoming)

  • commercial pilotsmodel

Go deeper

Explore Application Support

Read the deeper take on agi.asView as markdown