AGI.do

Processes

What will AGI do for Develop and manage services/solutions?

Designing and maintaining the IT services/solutions catalogue. Evaluate the performance of IT services/solutions. Communicate the results to the management.

How AGI delivers it

Four ways AGI delivers for Develop and manage services/solutions

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Develop and manage services/solutions, get the professional outcome delivered as software, priced on results, not headcount.

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Develop and manage services/solutions, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Develop and manage services/solutions, encode how your work runs, once, as software that executes itself.

Value flow

How Develop and manage services/solutions connects

measured by

  • Average backlog of application break%2Ffix requests for the current yearstandard
  • Average number of production defects in both enhancements and new developments per 1,000 function pointsstandard
  • Average time in hours to resolve highest priority application break%2Ffix problems (current year)standard
  • Average time in hours to respond to highest priority problem for the current yearstandard
  • Average time in minutes to resolve highest priority problems (current year)standard
  • Average time in minutes to respond to highest priority problem (current year)standard
  • Average time in weeks to fulfill a complex information needstandard
  • Average time in weeks to fulfill a medium complex information needstandard
  • Average time in weeks to fulfill a simple information needstandard
  • Level of FTE experience in years for the process group "develop and maintain information technology solutions"standard
  • Number of IT FTEs that perform application development activities per $1 billion revenuestandard
  • Number of IT FTEs that perform the process group "develop and maintain information technology solutions" per $1 billion revenuestandard
  • Number of break%2Ffix requests requiring rework as a percentage of average backlog for the current yearstandard
  • Number of development projects for the current year between $100,000 and $250,000standard
  • Number of development projects for the current year between $1 million and $100 millionstandard
  • Number of development projects for the current year between $250,000 and $500,000standard
  • Number of development projects for the current year between $500,000 and $1 millionstandard
  • Number of development projects for the current year less than $100,000standard
  • Number of service oriented architecture services implementedstandard
  • Other cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $100,000 revenuestandard
  • Outsourced cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $100,000 revenuestandard
  • Overhead cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $100,000 revenuestandard
  • Percentage of IT budget, including depreciation%2Famortization, allocated to the process group "develop and maintain information technology solutions"standard
  • Percentage of IT budget, including depreciation%2Famortization, allocated towards service oriented architecture (SOA)standard
  • Percentage of IT operating costs, excluding depreciation%2Famortization, dedicated to develop and integrate services%2Fsolutionsstandard
  • Percentage of application development and maintenance projects in the most recent year delivered on or below budgetstandard
  • Percentage of application development and maintenance projects in the most recent year delivered on time or earlystandard
  • Percentage of business entity IT FTEs who perform the process group "develop and maintain information technology solutions"standard
  • Percentage of initially planned functionality that is delivered for application development and maintenance projects in the most recent yearstandard
  • Percentage of service oriented architecture services that are externalstandard
  • Percentage of service oriented architecture services that are internalstandard
  • Percentage of total IT cost, excluding depreciation%2Famortization, allocated to process group "develop and maintain information technology solutions"standard
  • Percentage of total IT cost, including depreciation%2Famortization, allocated to process group "develop and maintain information technology solutions"standard
  • Percentage of unplanned outages due to the implementation of changes into the infrastructure resulting from a change requeststandard
  • Percentage of unplanned outages due to the introduction of a new software releasestandard
  • Personnel cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $1,000 revenuestandard
  • Personnel cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per process FTEstandard
  • Systems cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $100,000 revenuestandard
  • Time-to-market (build-to-launch) in months for major new%2Fenhanced IT services investments between $1 million and $100 million USDstandard
  • Time-to-market (build-to-launch) in months for major new%2Fenhanced IT services investments between $250,000 and $500,000 USDstandard
  • Time-to-market (build-to-launch) in months for major new%2Fenhanced IT services investments between $500,000 and $1 million USDstandard
  • Time-to-market (build-to-launch) in months for major new%2Fenhanced IT services investments greater than $100 million USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments between $100,000 and $250,000 USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments between $1 million and $100 million USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments between $250,000 and $500,000 USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments between $500,000 and $1 million USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments greater than $100 million USDstandard
  • Time in months to fulfill a business need with relevant IT solutions for major new%2Fenhanced IT services investments less than $100,000 USDstandard
  • Total cost to perform the process group "develop and maintain information technology solutions", excluding depreciation%2Famortization, per $1,000 revenuestandard
  • Total cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per $1,000 revenuestandard
  • Total cost to perform the process group "develop and maintain information technology solutions", including depreciation%2Famortization, per process FTEstandard

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Explore Develop and manage services/solutions

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