Processes

What will AGI do for Manage customer transaction complaints?

A customer submits a formal complaint or dispute regarding a specific financial transaction.

Trigger: A customer submits a formal complaint or dispute regarding a specific financial transaction.
Outcome: The transaction dispute is investigated, a final determination is made, and the customer is notified of the resolution and any associated financial adjustments.

The work itself

Grounded Work Profile

Receive and log the transaction complaintprocessProfile
Triage and assign the case to a resolution specialistprocessProfile
Gather transaction records and supporting evidenceprocessProfile
Evaluate the transaction against compliance regulations and internal policiesprocessProfile
Determine the outcome and authorize required financial adjustmentsprocessProfile
Communicate the final decision to the customerprocessProfile
Close the complaint record and log root cause dataprocessProfile

How AGI delivers it

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do
Business-as-Code
Encode how your work runs, once, as software that executes itself.
Platform.do

Value flow

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