Departments

What will AGI do for IT Operations?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for IT Operations

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For IT Operations, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For IT Operations, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For IT Operations, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How IT Operations connects

measured by

  • Change Failure Ratemodel
  • Change Success Ratemodel
  • First-Contact Resolution Ratemodel
  • Incident Volumemodel
  • Incident Volume per Servicemodel
  • Mean Time To Resolutionmodel
  • Mean Time To Restoremodel
  • SLA Compliance Ratemodel
  • Service Availabilitymodel
  • Service Level Agreement Attainmentmodel