Departments

What will AGI do for IT Service Management?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for IT Service Management

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For IT Service Management, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For IT Service Management, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For IT Service Management, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How IT Service Management connects

measured by

  • Change Success Ratemodel
  • Configuration Record Accuracymodel
  • Emergency Change Ratiomodel
  • Problem Recurrence Ratemodel

runs

  • Coordinate Release and Deploymentmodel
  • Govern Change Managementmodel
  • Maintain Configuration Management Databasemodel
  • Operate the Change Advisory Boardmodel
  • Run Problem Managementmodel